TERMS & CONDITIONS OF SALE

Upon purchasing our products and services, you're bind to our company with the following terms and conditions:

Terms: Standard payment terms are C.O.D. Money Order or PREPAID unless prior arrangements have been made. No orders will be shipped to past due accounts. Delinquent accounts will be subject to a 30% APR finance charge (0.083% per day) plus collection and legal costs if incurred. All shipping, handling, labor & service fees are non-refundable. $25.00 fee will be applied to all returned checks.

Orders and Cancellations: Customer may place orders by telephone, fax or e-mail. Once the order is placed, customer is bound to this agreement. Order placed with the amount less than $50 per shipment is subject to a $3.50 handling fee. If any portion of the purchase shall be cancelled, customer shall pay CCTVONE all cost already rendered to fulfill Buyer’s initial commitment to Seller. This fee includes, but not limit to, the cost of any goods or services already in process, and a reasonable allowance for overhead and profit, and all shipping fees already incurred. Non-pickup COD packages, customer agrees to pay all shipping fees, plus 10% restocking fee. Special order or custom make products are not returnable. Discontinue, closeout, clearance sales are final, absolutely no return or exchange.

Shipping: UPS is the primary shipping method, unless specified otherwise. All freight charges, and appropriate handling charges (when applicable) will be added to the final invoice. Purchaser assumes full risk for the loss or damage in transit. For UPS or freight line shortages or damages, customer must contact the shipper and hold damaged goods for inspector. Most orders can be shipped within 24 hours. In no circumstance shall CCTVONE have any liability for loss of use or for any incidental or consequential damages dues to change of delivery schedule.

Product Warranty: All products sold by CCTVOne carries a standard one (1) year manufacturer warranty, unless noted otherwise. CCTVOne has the sole responsibility for granting the equivalent product within such period from the date of purchase.

Limitation of Liability: Materials provided by CCTVONE are for general information only; we are not responsible for any typographical errors. CCTVONE reserves the right to make changes on specifications and prices to any product without prior notices. CCTVONE reserves the right to discontinue any products without notice. Product warranty will be voided if the following losses or damages are identified:
1. Shipping or improper installation or maintenance.
2. Physical abuse, misuse, neglect or improper voltage supply, lightning damage, power line surge.
3. Any repair, modification, adjustment, or installation of option/parts by anyone other than CCTVOne.

Return Merchandise Authorization (RMA) policy:
1. Please consult our technical support staff prior to requesting for a Return Merchandise Authorization.
2. RMA number is valid for 10 business days from the issued date.
3. All returned merchandise must be shipped back to our address within 30days from the date of RMA, enclosed with a copy of the invoice and RMA number clearly marked on the mailing label. No returned packages will be accepted without a valid CCTVOne RMA number.
4. In order to obtain full credit refund, all items must be shipped back to CCTVOne within two (2) weeks from the invoice date, in original condition. After two (2) weeks all returns are subject to a 25% restocking fee. After thirty (30) days buyer is allowed for merchandise exchange only.
5. The returned merchandise must be shipped back prepaid. All C.O.D. packages will not be accepted.
6. Any material not received in re-salable condition will not be credited and will be returned to the customer at the purchaser’s expense.
7. No cross-shipment is allowed. RMA items will be repaired or replaced at CCTVOne ’s discretion.

Legal Costs: The undersigned will agree that in the event it shall become necessary to file any action to enforce any of the terms of this contact, the unsuccessful party shall pay to the successful party all court costs, actual attorney’s fees and all collection costs.

rev 6, Last Updated on Jan, 2007